Privacy Policy

Your privacy is critically important to us. At Downtown Cabs we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these goals.

If you have questions about deleting or correcting your personal data please contact us.

Website Visitors

Like most website operators, Downtown Cabs Ltd. (“Downtown Cabs“) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Downtown Cabs’ purpose in collecting non-personally identifying information is to better understand how Downtown Cabs’ visitors use its website.

Downtown Cabs also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users booking taxis. Downtown Cabs only discloses logged in user and taxi booking data under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to the Downtown Cabs website choose to interact with Downtown Cabs in ways that require Downtown Cabs to gather personally-identifying information. The amount and type of information that Downtown Cabs gathers depends on the nature of the interaction. For example, Downtown Cabs gives visitors the option of creating an account with Downtown Cabs so that they can book a taxi online. This requires the visitor to provide the following information:

  • Full Name
  • Email Address
  • Telephone Number
  • A Password

In addition to this, a visitor booking a taxi online will supply source and destination addresses for their journey. This can be entered manually via text fields, or it can be supplied automatically by geolocation data provided by the visitor’s browsing device.

In each case, Downtown Cabs collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Downtown Cabs. Downtown Cabs does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Downtown Cabs may collect statistics about the behaviour of visitors to the Downtown Cabs website. Downtown Cabs will never display this information publicly or provide it to others.

Protection of Certain Personally-Identifying Information

Downtown Cabs discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Downtown Cabs’ behalf or to provide services available at the Downtown Cabs website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using the Downtown Cabs website, you consent to the transfer of such information to them. Downtown Cabs will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Downtown Cabs discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Downtown Cabs believes in good faith that disclosure is reasonably necessary to protect the property or rights of Downtown Cabs, third parties or the public at large. If you are a registered user of the Downtown Cabs website and have supplied your email address, Downtown Cabs may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Downtown Cabs and our services. We expect to keep this type of email to a minimum. If you contact us (for example, for a support request), we reserve the right to forward the information to our employees, contractors and affiliated organisations, when necessary, to help us clarify or respond to your request or to help us assist you. Downtown Cabs takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Downtown Cabs uses cookies to help Downtown Cabs identify and track visitors, their usage of the Downtown Cabs website, and their website access preferences. Downtown Cabs visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Downtown Cabs website, with the drawback that certain features of the Downtown Cabs website may not function properly without the aid of cookies.

Business Transfers

If Downtown Cabs, or substantially all of its assets, were acquired, or in the unlikely event that Downtown Cabs goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Downtown Cabs may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Downtown Cabs may change its Privacy Policy from time to time, and at Downtown Cabs sole discretion. Downtown Cabs encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.